Field Service Technician Role
Proudly Servicing Calgary & Surrounding Areas
About Us
For four generations, Wipe Clean Window Cleaning has built a reputation as being the top choice for window cleaning in Calgary. We are growing and we seek the best to join us! We are experts at window cleaning, and we stay busy year-round expanding our other business operations too!
Our Mission
We are on a mission to create lasting relationships, between our customers and the leaders that we continue to develop on our team. We provide 5-star service, cleanly communicating expectations. We consistently seek improvements and new ideas, being considerate of the property owner’s needs.
Our Vision
- To provide excellent home services by developed leaders nationwide!
- To find out more about us and the services we offer, visit us at: https://wipeclean.ca
- Are you a self-starter driven to achieve results? Read on and see if this sounds like you
Our Team
We are a talented team with grand dreams and goals. Individually we are self-motivated and together we deliver exceptional results. We are big on customer service and teamwork, which is why our customers love us. We develop leaders and support every person no matter the role they play. When we see potential, we encourage it! Our people grow quickly with all the support they need. We are not satisfied with the usual, so we continue to make our mark in the industry.
Are you a self-starter driven to achieve results? Read on and see if this sounds like you
About You
You enjoy working outdoors. You’re an excellent communicator and problem solver because you ask the right questions and recommend just the right solutions to our customers. You listen and you are proactive, which is why customers and team members enjoy interacting with you. You know your product and are skilled at providing efficient, fast service to our customers. You are willing to take one for the team. Your trademarks? Attention to detail, safety, and excellence.
What You've Got
- Excellent communication (written and verbal) skills
- High sense of accountability with a solid work ethic
- Great organizational skills and an ability to prioritize and manage your time
- A friendly fun-loving personality great team spirit
About The Role
This position reports to the Operations Manager and ensures projects are done within allotted time frames. Our team members are compensated on an hourly wage plus a production/safety bonus. A day in the role includes communicating with the Operations Manager, travelling to sites with safety and work equipment and communicating with customers to keep them informed of your work progress. This position works closely with the sales team and operations colleagues collecting and fulfilling requisitions utilizing an app to schedule jobs and ensure deadlines are met every time. This key role has the support of the team and is crucial to achieving team results. Being in this role means having a good understanding of current campaigns and an ability to upsell.
Your Responsibilities
- Clean residential and commercial windows and frames (inside and outside)
- Abide by WCWC safety standards, and safe work procedures and job practices
- Work on ladders (up to 40 feet) and lifts
- Maintain a good attitude and a friendly work environment
- Update progress and completed jobs for the day on App
- Perform projects efficiently, safely, and quickly.
- Get to job site and start projects on time, driving crew van.
- Attend and contribute to weekly operations meetings
- Organize work and information to ensure accuracy and completeness
- Maintain working condition of cleaning equipment
- Project a professional and consistent image by adhering to company brand and standards
May include evenings and weekends
Skills & Qualifications
Must Have
- Legally able to work in Canada
- Technologically savvy (use phone app to schedule and log projects)
- Attention to detail and g problem-solving skills
- Excellent time management skills and proven ability to prioritize responsibilities
- Team Player, flexible and always seeking excellence
- Physically fit, able to lift 60Ibs or more and do other physical tasks
- Well developed communication and customer service skills
- Driver’s license and clean drivers’ abstract
- Own Tools: safety boots, comfortable with heights.
Nice To Have
- Previous window cleaning experience
- Knowledge and experience with WHMIS, cleaning agents and cleaning equipment
- Basic knowledge of snow removal and other outdoor tasks
- Familiar with different areas of the city
Wipe Clean Career Benefits
A Rewarding Work Experience
- As your efficiency increases so does your bonus
- Scaling compensation based on production
- Extensive training and continuous safety updates on the job
- We promote from within, so you get to learn and grow with us
- Working outdoors
- A supportive team that listens and great work environment
Job Type
- Full-Time Permanent
- Full-Time Seasonal
Regular Pay
- $18 - $30 per hour
Benefits
- Company Vehicle
- Flexible Schedule
Schedule
- 8 Hour Shift
- Day Shift
Supplemental Pay Types
- Production/Safety Bonus
- Tips
Application Questions
- Are you available for Snow Removal services?
- Are you comfortable with heights of up to 22 feet?
- Do you have a Driver's License W/ 3 Years of continuous insurance history (required)
Experience:
- Driving W/ no convictions or demerits (IN CANADA): 3 years (required)
Work Location
- On location
Ready to Apply?
If this sounds like you, send us your resume and tell us why you think you’d be a good fit.
Wipe Clean is an equal opportunity employer and we appreciate each person’s uniqueness (skills, and individuality). Note that only successful applicants will be contacted.
1,000,000 Homeowners Serviced, 100,000 Businesses Serviced, 1,000 Careers Created, 100 Strategic Partnerships, 10 Provinces, 1 Unifying Culture, 0 Canadians Living Without Maintenance Solutions.
The Wipe Clean Difference
Owned and operated by dedicated service experts, Wipe Clean is built on a foundation of respect, attention to detail, integrity and client care. Our team treats every property as if it were our own.
Commitment to Excellence
Whether we are servicing a cozy lakeside cabin or an expansive commercial complex. Every property is unique and your service should be, too. Our technicians begin by assessing your property’s specific needs. We provide stress-free, high-quality, tailored results every time.
Premium Professional Service
We do things right from the start. You'll receive a confirmation email as soon as you book. Our Field Technicians use professional equipment for your home needs. Wipe Clean balances professionalism, respect, and personal touch to our services.
Convenient and Efficient
Our process is efficient and effective. We deliver professional results without interrupting your day. Upon job completion, choose the payment option that is most convenient to you, including online payments, e-transfers, checks, or cash.
Fully Insured Professionals
We understand how important your home is and we want you to have peace-of-mind. We are fully licensed, covered by WCB and insured with a $5 million dollar liability policy.
100 Years of Window Cleaning History
As a fourth-generation window cleaner, Owner-Nick carries on the legacy started by his great-grandfather 100-years ago. We pair deep-rooted tradition with modern equipment and expertise to deliver flawless results without compromise.
The article reads:
"Smiling has kept 91-year-old Mr. William Wheatley, of Queens Hills Garth, Moortown, Leeds, Looking young. Now retired, Mr. Wheatley still earns a bit of extra cash by cleaning windows, a joy which he did full-timein Leeds for 40 years. "I'm definitely very happy with life," he said."